Returns and Exchanges
You may return most new, unopened items within 30 days of delivery for a full refund.
The Coliseum Inc (www.NVSoccer.com) will cover the return shipping costs if the return is a result of our error (for example, if you received an incorrect or defective item).
To return or exchange an item:
Bring the item(s) that you would like to return to one of our stores:
To return or exchange an item purchased online, bring the item and your packing slip (or order confirmation email) to the Customer Service Desk of any The Coliseum Inc location.
- OR -
Ship the package back using the carrier of your choice:
- Please be sure to include your Order Number for fast processing.
- For your security, please return the product(s) with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt.
- Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit.
- The Coliseum Inc is not responsible for items damaged or lost in transit.
The return shipping address is:
The Coliseum Inc Soccer / Shipping Returns
2532 Jefferston St
Napa, CA 94558
The Coliseum Inc will notify you by email of your refund once we have received and processed the returned item.
- for transit time for The Coliseum Inc to receive your return (2 - 7 business days)
- for processing upon receipt (1 - 3 business days)
- for the bank to process our refund request (5 - 10 business days)